Frequently Asked Questions
📖 About TopupKing
➕ What is this site and what can it do?
This site is dedicated to providing digital items like gaming coins and gems. You can easily purchase these items online.
➕ Why choose this site and what are the benefits?
We offer fast service, competitive prices, convenience in purchasing, and excellent customer service.
➕ How do I create an account and log in?
After visiting the site, you can find the Login/Register option. Click on it to log in or register.
➕ How is customer privacy protected?
We do not share customer information with third parties. Your privacy is our priority.
💳 Purchases and Payments
➕ How do I select an item to purchase?
You can browse the products on the Home Page or visit the Shop page for all items.
➕ What payment methods can be used?
We accept various payment methods including Visa, MasterCard, Amex, and local bank accounts for Sri Lankan customers.
➕ Are there any hidden fees?
There are no hidden fees. The total price will be displayed before payment.
➕ Is it necessary to log in to make a purchase?
No, logging in is not required to make a purchase.
🚨 Troubleshooting
➕ Why can’t I log in to my account?
You must verify your account after registration. A verification email is sent to the email address you registered with.
➕ What if I forget my account password?
You can reset your password using the password reset option on the login page.
➕ I can't find the product I need.
If the product is not available on the website, please contact us via WhatsApp.
➕ The payment failed when I tried to pay.
Some payment methods work only in certain countries. Try another payment method or contact us.
For any other inquiries or issues, please contact us via Email: [email protected]